City Tower 24/7 Customer Support

Our customer service department provides you with INSTANT SUPPORT and is composed of a team here to help YOU 24 hours a day, 7 days a week, either through phone, fax or email.

Please have your user name ready when contacting support.
Questions regarding deposits to your casino account.
Questions regarding withdrawals from your casino account.
Questions regarding software installation or download.
Feedback, comments and suggestions.
VIP members related questions.
Documents requested by the casino
All Other issues.

Our customer service and support representatives are available on the following numbers 24 hours a day, 7 days a week, ready to provide you with prompt and efficient service.

(International) +44 203 1500307
Our address:
City Tower Casino Ltd.
Sea gate N.V.
Kaya W.F.G. Mensing 27
Netherlands Antilles.

Financial transactions are done through 1ATM Cyber Processing, Nicosia, Cyprus.

Credit Card charges will appear as IFUND-PAYCHARGE.
Please note that this descriptor (IFUND-PAYCHARGE) can and probably will change in the future.

In order for us to supply you with the best available service, we need constant feedback. We will appreciate any comments, be it a praise or a criticism, you might have regarding our customer service operation. Feel free to send them to our customer service and support manager at

TST verified

TST certified. Game fairness is our priority.
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+44 203 1500307